Continual Support for You and Your System
100% 'up-time' is always the aim but, however good the system, whether by mishap or misfortune, things can sometimes go awry. To ensure your system is correctly configured and to enhance the manufacturers defect warranty, we offer various options to ensure your troubles are few and far-between:
Qualified Installation - Some items are suited to self-installation but, if a product requires more than a basic knowledge for installation, we offer remote assitance or on-site configuration, fully costed at the time of purchase and delivered by manufacturer trained, certified installation engineers.
Comprehensive Training - Good understanding avoids many issues so all our installations come with full induction and follow-up training.
Reactive Repair - Remote and on-site support from qualified, manufacture trained engineers with a reputation for first-time fix.
Contract Support - For maximised performance, we can tailor a complete package of sundries, planned maintenance and support, including access to our forthcoming User Forum.